Business continuity

Call Centre

EDC's call centre environment can emulate the latest call centre technologies, including equipment from Lucent, Nortel, Avaya, Ericsson and other leading vendors.

Our investment in the latest technologies makes it possible to replicate your critical call centre functions at a moment's notice, an integral component for your business continuity or disaster recovery plans.

This unique service has been designed to support organisations that depend heavily on telephone communication where the call centre needs to be working around the clock.

Searching for alternative facilities and infrastructure at the time of disaster only magnifies the crisis. With EDC, your call centre can also be up and running without disruption in the event of business crisis.